TERS Phase 2: Non-Sectoral Claim Applications

In our previous blog post covering the COVID-19 TERS initiative, we introduced Phase 2 of the initiative and discussed the requirements for making an application for relief on behalf of an employee for the first period, under Claim Code 1. In today’s blog post, we will cover the process relating to claims under the remaining codes (2, 3 and 4), for which applications officially opens on 13 April 2021.

One of the notable highlights of the State of the Nation address earlier this year was the announcement of the extension of the COVID-19 TERS relief scheme from 16 October 2020 to 15 March 2021. This ‘Phase 2’ of the COVID-19 TERS relief scheme is split into two payment iterations which will focus on claims based on loss of income during two specific periods. 

  • The first period is between 16 October to 31 December 2020; and
  • The second period is between 1 January to 15 March 2021. 

Only claims for the first period are currently being accepted by the UIF and claims relating to the second period will be dealt with at a later date.

New Verification Requirements Added

In order to claim for an employee falling under Claim Code 2, 3 or 4 the TERS online portal will require you to complete a new two step verification process. A detailed explanation of each of these codes can be found here.

The verification process revolves around the requirements set out in the guideline on the submission of COVID-19 related health data from workplaces to the National Institute for Occupational Health (NIOH), which places the legal obligation on all employers to collect and report data on certain categories of employees to the NIOH. The UIF have decided to use the registration and submission of this data to the NIOH by the employer as a means of verification for the processing of non-sector based claims.

Employers who are not registered with the NIOH will be unable to proceed with a claim under Claim Code 2, 3 or 4..

To register with the NIOH you are directed to visit their website to complete the registration and employee declaration. At least 4 days should be allowed between receipt of your Business ID, upon successful registration, and returning to the TERS portal to lodge a claim.

Claim Process

  1. All claims will be lodged via the UIF online portal and, irrespective of claim code, you will be required to upload the following documents:
  • Signed approval / acceptance letter;
  • Bank Confirmation Letter (current);
  • Proof of payment to employees for previous benefits claimed & received for the prior period (e.g. EFT, payroll report, pay recon);
  • Refund to the UIF (if applicable); and
  • Letter of authority

(these are the same documents required for previous TERS applications)

  1. If you intend making a claim on behalf of an employee falling under Claim Code 2, 3 or 4 you will be required to complete the two step verification process:

Step 1: Verification of Employer Registration with NIOH

You will be asked to confirm (via dropdown) your registration with the NIOH and also that you have declared your affected employees.

Step 2: Verification of Employee Declaration with NIOH

You will be required to individually capture the details of each affected employee, whose ID/Passport/Asylum seeker number will be verified against those in the NIOH database.

Important Areas to Note When Applying

Lockdown Period

Benefits will be calculated by the amount of days claimed within the designated lockdown period, which is from 16 October 2020 to 31 December 2020. Any dates which do not fall within this range will not be accepted.

Monthly Salary

Regardless of the lockdown period being claimed (even if for the full two-and-a-half months’ lockdown period) you must only enter the normal monthly salary for the employee. DO NOT alter/extrapolate this value to meet the cumulative lockdown period.

Remuneration earned for hours worked (excluding leave income and advance)

Unlike monthly salary, this column must reflect the full lockdown period’s cumulative remuneration. The remuneration earned for the entire period must be stated but all advances, ex gratia payments, or income related to annual or other leave must be excluded.


Although Phase 2 of the COVID-19 TERS initiative is seen as an extension of the previous relief program, it is important to note the key differences in Phase 2 relating to who the benefit is actually aimed at. Each specified Claim Code has its own identifying factors and criteria which must be strictly adhered to. This undoubtedly limits the applicability of the initiative this time around and greatly reduces the potential beneficiaries of the relief.  

The UIF can be contacted directly on 0800 030 007 for general queries on this issue as well as the lodging of disputes relating to an application. Greater detail on the process can also be found in the UIF’s correspondence sent to employers. 

If you have any questions on how the information provided in this blog relates to SimplePay, you can contact us at [email protected] 

Keep well and stay safe.

Team SimplePay

COVID-19 TERS Phase 2 Claim Process

Update 19 March 2021: The UIF has released a Frequently Asked Questions Document on the two extended periods. To view it, click here.

Today’s blog post highlights the salient points from the UIF’s correspondence with employers on 3 March 2021 regarding the two new extension periods for Covid-19 TERS: 16 October to 31 December 2020, and 1 January to 31 March 2021. 

Who Can Claim?

Subject to falling within one of the relevant claim codes, the TERS benefit for the extended periods is available for any employees who are registered with the UIF as a contributor and who have not been able to work normally. Each of these elements are broken down below:

Registered with the UIF

This requirement stipulates that only employees who are registered to contribute to UIF are eligible for Covid-19 TERS payments. 

Have not been able to work normally

To be able to claim the benefits for the two extended periods, employees need to fall into one of the following four categories:

CategoryDescription
Claim Code 1Employees (on temporary lay-off or reduced working time) within those sectors that have not been able to operate due to regulatory restrictions as per directives issued. A list of these sectors is detailed in the table below – to verify your company’s eligibility, the UIF will require you to provide the relevant Sector Industry Class (SIC) for your business.
Claim Code 2Employees aged 60 and above, and who cannot be reasonably accommodated at work.
Claim Code 3Employees in isolation and quarantine to prevent the spread of Covid19.
Claim Code 4Employees with co-morbidities and who cannot be reasonably accommodated at work.

Additional Info: Eligible Sectors for Claim Code 1

A list of the eligible sectors in Claim Code 1 is provided in the UIF’s correspondence on 3 March 2021, but is tabled below for your convenience:

  • Cinemas
  • Theatres
  • Casinos
  • Museums, galleries, libraries and archives
  • Gyms and fitness centres
  • Restaurants
  • Venues hosting auctions
  • Venues hosting professional sports
  • Night clubs
  • Swimming pools
  • Bars, taverns and shebeens
  • Public parks
  • Domestic and international air travel
  • Rail, bus services and taxi services
  • E-hailing services
  • Sale, dispensing and distributions, and transportation of liquor
  • Beaches, dams, rivers and lakes
  • Passenger ships
  • Venues where social events are held
  • Venues hosting concerts and live performances
  • Hotels, lodges, bed and breakfast, timeshare facilities, resorts and guest houses
  • Conferencing, dining, entertainment and bar facilities
  • International sports, arts and cultural events
  • Professional services (cleaning and security) within regulated restricted sectors (e.g. hospitality)
  • Other services and activities within regulated restricted sectors (e.g. hospitality)

When to Apply

Applications for the 16 October to 31 December 2020 period are open for employees eligible for TERS under the first category (Claim Code 1). The UIF is still tweaking their system to accommodate applications for employees eligible for TERS under categories 2, 3 and 4; they will communicate as soon as the system is ready to accept these applications.

The UIF is not yet accepting TERS applications for the 1 January to 31 March 2021 period; the opening date for these applications will be announced in due course.

How To Claim

The application process remains the same as the first extension period.  Your applications need to be accompanied by the following documentation:

  • Signed approval / acceptance letter (i.e. the Memorandum of Agreement or application, pre-signed by and for the UIF)
  • Bank Confirmation Letter (current)
  • Proof of payment to employees for previous benefits claimed and received for the prior period (e.g. EFT, payroll report, pay recon)
  • Refund to the UIF (if applicable)
  • Letter of authority

The claim for eligible employees can be captured either on the TERS online portal itself or by completing the spreadsheet template attached to the UIF’s email (also available to download here).

Unfortunately the CSV upload facility is not currently available for these applications, so it is of utmost importance that you ensure that the relevant information is captured correctly in the online portal or spreadsheet. 

To complete the application correctly, the UIF highlights the following critical data fields in particular:

FieldImportant Notes from the UIF
Monthly SalaryThis needs to be the employee’s regular monthly salary and should not be increased in line with the full application period
Remuneration Earned for Hours Worked (Yellow Column on Spreadsheet)This amount must reflect the full lockdown period’s cumulative remuneration, i.e. the amount you have paid your employee between 16 October and 31 December 2020 for the work they’ve done across this full lockdown period but not  payment of advances, leave entitlements or gifts.

Should you have any questions on any of the above, you can contact the UIF on 0800 030 007. Greater detail can also be found in the UIF’s correspondence sent to employers. 

We hope that this information has proved useful to you. If you have any questions on how the information provided relates to SimplePay, you can contact us at [email protected] 

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

UIF Payment Process Relaxed

At the end of last month, the UIF announced that it will be cutting away some of the red tape to help prevent labour centre queues spreading COVID-19.

The UIF now intends to deal directly with employers, who’ll need to collect retrenched employees’ benefit applications and supporting documents for the UIF. While the Department of Labour refines the new processes that they’ll use, you can expect to receive follow-ups to your submission.

To help reduce the number of people going to labour centres, the UIF has implemented the following measures:

  • Individuals enrolled for UIF benefits will not need to go to the department for a monthly continuation form. This will instead be calculated from the previous month’s statistics.
  • Application status updates will be provided to individuals by SMS, removing the need to follow up in person.
  • The UIF is setting up a USSD (Unstructured Supplementary Service Data) service, to facilitate faster access to information.

You can read the UIF’s media statement here.

We hope that this information has proved helpful to you. If you have any questions for us, you can contact us at [email protected]

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

COVID-19 TERS Update

Hello and welcome to another TERS update blog 🙂 The UIF released another TERS update on 6 November, which addressed some of the outstanding issues still being experienced by TERS applicants. You can read our summary of their previous update letter from 19 October in this blog post.

Please note that if you aren’t currently experiencing issues with TERS, you don’t need to change anything on your current TERS profile or applications. However, we still encourage you to read this post in case it covers actions you need to take in the future.

Bank Verification Issues

If your TERS profile is showing that your bank verification has been unsuccessful, the UIF has released advice for certain situations.

If your company bank account was:

  1. Opened in the name of an individual – rather than using the “Trade Name” bank verification, you should use the individual’s RSA ID number to verify the account.
  2. Opened by a partnership / dual account holders – Use the “Trade Name” verification and insert the exact name of the bank account profile.

N.B. The above advice should be read alongside that provided in our previous blog post, linked here for ease of reference.

You should only make changes to your verification details if your bank account verification status registers as failed. Trade Name verification can take a number of days to be verified by your bank, so if you made the change recently, this might still be being processed.

Refunds

If you have refunded a sum to the UIF for any TERS overpayments and want a receipt for this refund, you can get this by completing the following steps:

  1. Log in to the TERS portal.
  2. On the red banner, click “Employer Details”, then Refunds to UIF.
  3. Enter your UIF reference number and Click Proceed.
  4. A table will appear with the refunds you’ve made, their amounts and the date of each refund.

Letter of Authority

If you have assigned the TERS application process to a member of staff or outsourced it, the individual needs a letter of authority in order to act on behalf of your company. Having logged on to the TERS portal, there will be a box titled “Applicant Information”. If under “Applicant Type” you select ORGANISATION STAFF or EMPLOYER REPRESENTATIVE, it is necessary to upload a letter of Authority.

The letter of authority needs to be on your company letterhead and must provide the details of your employee or employer representative. It must also state that they have had consent from the company to act for the full or the full relevant period – please confirm the dates with the UIF if you’re unsure.

UI-19s For Undeclared Employees

SimplePay cuts through admin by generating the necessary employee UI-19 forms for TERS and UIF claims for you (see our help site).

If for any reason some of your employees have not been declared to the UIF, they can’t receive TERS benefits. From 11 November 2020,  you will be able to declare these employees to the UIF by downloading and completing a Microsoft Excel template from the TERS portal. 

The Excel containing the information of any undeclared employees should then be sent to [email protected].

Switching from TERS to UIF Benefits

If your employees are no longer able to receive TERS benefits, you may wish to switch them onto claiming UIF benefits. If you do this, you must ensure that the date of termination on their UI 19 does not overlap with the last period that they had the TERS benefit claimed.

For example, if the last period for which your employees were eligible for TERS was the June period (1 to 30 June 2020), the termination date on your UI 19 needs to be 1 July 2020. If instead you selected 30 June 2020, The UIF’s system would flag this, as on 30 June your employee would receive both UIF and TERS benefits. If you submit a UI 19 form with overlapping dates there are safeguards in place to stop dual payment, but doing this will likely delay your employees’ applications.

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

TERS Update and September Recap

Another month has passed by meaning that it is time to reflect on September’s events, as well as see what October has to offer. September has been an eventful month, with the country entering level 1 of lockdown and so triggering a number of changes. This is a good thing, providing more freedom for businesses to reopen and recover. 

In our blog today we will be giving you updates on some of  the changes brought about by level 1 of lockdown, as well as updates on the TERS process after its recent rehaul.

TERS Update

Update 5 October: Due to a water leak, the office running TERS operations is experiencing some downtime. They expect the issue to be resolved by the end of today.

Since our last blog covering the TERS process on 15 September, the UIF has significantly updated its safeguards. The process had to be halted in order for the UIF, now headed by acting commissioner Marsha Bronkhurst, to address the findings of the auditor general. 

On 21 September, after a two week pause, the UIF restarted its newer and better constituted TERS process. A key change is better bank verification, where you can opt to use your company’s CIPC / CK number, RSA ID number or the trade name which is linked to the account. 

You should be careful to ensure that the information you enter exactly matches the bank’s records. The UIF has advised that the verification steps won’t take place till you’re next due to receive payment, meaning that unless instructed otherwise by a notification on your TERS profile, any amendments you’ve made are either still to be checked or are correct.

Applications for 16 August to 15 September

Applications for TERS benefits between 16 August and 15 September opened last Thursday (1 October 2020). Before applying you must ensure that your employees were still eligible for TERS benefits during this period, i.e. 16 August to 15 September.

For more information on the application period and eligibility requirements, you can read this Department of Employment and Labour media statement.

Duration of the TERS scheme

The COVID-19 TERS Direction from 7 September 2020 gave us some clarity on how long this support will last. In summary, based off this Direction, TERS will come to a conclusion either:

  • When South Africa is no longer under a national state of disaster (currently due to end on 15 October); or
  • When the Minister announces its conclusion on an earlier date.

Level 1 – Effect on Businesses

The key effect of level 1 is that it allows almost all normal commercial activity to resume. Below we have summarised some of the key changes that affect economic activity.

Gatherings

Provided that the safety measures are followed, gatherings are now permitted up to 50% of a venue’s capacity. This is up to a maximum of 250 people for an indoor venue, or 500 people for an outdoor venue. 

An owner or operator of a venue where gatherings are held must display a certificate of occupancy, listing the maximum number of people permitted. The certificates are provided by your local municipality, meaning that you should be able to find out how to get one from their website.

Travel

Level 1 brings extremely positive news if you operate in the hospitality and travel industries. From 1 October, international travel is permitted, both into and from South Africa for business and leisure. We hope that this will provide a boost in business after what must have been an extremely trying time.

For travel by air, this is subject to the travellers country of origin not being on the red list, in addition to other safety measures such as the traveller providing a negative test upon arrival which is less than 72 hours old.

All 18 land borders are now open, subject to safety requirements and border post limitations. All docks are now also open, but passenger liners for luxury travel are still prohibited to disembark.

We hope that the timing of this change has been a good one and that October will mark a revival in your business.

You can find more information about travel restrictions on this Government page, under Alert level 1.

Economic Activity

Providing that all the relevant health protocols, social distancing measures, occupational health and safety direction and sector-specific health protocols are met, businesses can carry out economic activity. We hope that this is a positive and meaningful change for your business, that will help speed your recovery over the coming months.

Unfortunately the return to business is not universal. The  following list of activities are still not permitted at the date of writing:

  • Night vigils
  • Night clubs.
  • The 35 land borders that remain closed.
  • Initiation practices.
  • Passenger ships for international leisure purposes.
  • Attendance of any sporting event by spectators.
  • International sports events.
  • Exclusions relating to public transport services as set out in the directions issued by the Cabinet member responsible for transport.
  • Exclusions relating to education services as set out in the directions

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, If you are not yet a client of SimplePay but would like to be, why not try out our service on the house? You can sign up for your free 30-day trial here. Get to grips with our user-friendly service by reading our getting started page, or trying our free online course. Concerned about cost? Don’t be; we’ve simplified that too – check out our pricing page. Alternatively, you can request a formal quote if you need one here.

Keep well and stay safe.

Team SimplePay

July Recap Blog

With yet another month in 2020 having come to an end, it is time to recap on the month of July and look ahead to what August has to offer!

COVID-19 TERS Extension

Update 4 August: The cut-off point for April and May TERS applications has been extended and closure will be subject to 14 day’s notice – Read more here.

As was covered in our blog on 21 July 2020, deputy Minister Moloi announced the extension of COVID-19 TERS to 15 August, aligning this with the extension to the Disaster Management Act. 

Applications for April and May close today, 31 July 2020, but we are still waiting for an announcement on the opening of applications for July.

Please also note that as previously mentioned the home page of the TERS application portal has been altered. A new message outlining urgent steps for the employer to take, in order for the UIF to be able to authorise payment of an application. Please take a look in case any action on your part is required for claims already submitted.

Use of the Reduced Working Time Category to Claim Benefits

The UIF has stated that there has been a dramatic increase in the number of applications for UIF under the reduced working time benefits code. This shows that a significant number of employees are likely receiving financial support through their accrued UIF benefits of receiving these through TERS. The UIF and Department of Labour have reiterated that TERS is the better option for employees as long as it remains in force.

In our blog about the time spans of the different COVID-19 support measures, we detailed the need to move employees across to UIF benefits upon the conclusion of the TERS scheme. With the abovementioned extension to TERS, switching employees should be delayed until at least 15 August 2020.

SARS Auto-Assessment Process

As mentioned in our previous blog from 7 July, SARS is rolling out a new, streamlined individual tax return service in August. Rather than having to manually complete your individual tax return, it may be automatically assessed if you meet SARS’ conditions. The new service will be run throughout the month of August and provided SARS has all the necessary tax information they need (IRP5 etc.) you and your employees will receive an SMS inviting you to review your statement and accept it if you are in agreement with it.

For more information on the scheme and an FAQ you can visit the SARS Auto-Assessment page.

Steps to Follow

  1. Log into eFiling or the SARS MobiApp.
  2. Click on “Tax Returns” 
  3. A pop up will appear stating “SARS has simulated a tax return for you. Click “Continue”.
  4. Once the ITR12 has loaded you can either select “Accept” or “Edit Return”.

If you have selected accept, you will be redirected to a list of your submitted ITR12s, or alternatively if you wish to edit your ITR12 you can do so.

If you have accepted the tax return SARS should issue you with an ITA34 Notice of Assessment. After you have received this that’s it, you’re done!

SARS has also provided video guides which you can find here.

Bi-Annual Tax Period

The end of August marks the halfway point through the tax year, meaning that soon after it will be time to start preparing for interim filing. Due to SimplePay’s continuing commitment to make your payroll life straightforward, we will endeavour to make sure that we have completed all necessary preparations and testing for when the interim biannual filing opens.

We hope that you have found the above information useful. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, if you are not yet a client of SimplePay but would like to be, or if you’d like to know how we can take the effort out of filing and calculating payroll, get in contact with us or visit our website: www.simplepay.co.za.

Keep well and stay safe.

Team SimplePay

Extension of COVID-19 TERS Scheme and Other Employment Related Matters

Yesterday (21 July 2020), the Department of Employment and Labour announced a very welcome extension of the COVID-19 TERS scheme until 15 August 2020.  The Deputy Minister announced this, along with some other noteworthy points at the Budget 31 conference. Therefore, in the blog today we will be looking at these latest proposals to counteract COVID-19 and stimulate the economy.

COVID-19 TERS

Update 4 August: The cut-off point for April and May TERS applications has been extended and closure will be subject to 14 day’s notice – Read more here.

As stated above, the TERS scheme  has been extended from 31 June to 15 August, providing an extra one and a half months of crucial support to help retain employees.

In her speech, the Deputy Minister also stated that the UIF is considering closing applications for April and May at the end of July, so we would strongly encourage you to apply if you haven’t already . It should be emphasised that all valid applications made before 1 August will still be processed and evaluated; 31 July is just a cut-off point for new applications.

COIDA

The Compensation Fund has stated its commitment to consider any claim from workers who contract the virus while at work. Successful applications could receive:

  • a pay-out for temporary disablement while the worker is in quarantine, self-isolation or hospitalized;
  • a payment of medical expenses; and
  • where the illness tragically results in fatality, the Fund will pay out survivor benefits to dependents in the form of a monthly pension and funeral benefit.

We covered such applications to the Compensation Fund in our very first COVID-19 Blog and more information on how to make submissions can be found in this Government Notice.

Additionally, proposed amendments to COIDA were outlined, showing the Compensation Fund’s new direction towards a “Rehabilitation and Return to Work Programme”. We shall keep our eyes open for updates on this in the near future.

Contacting the UIF

The UIF is revamping its call centre to better meet your needs. Changes include the introduction of an App and USSD services, which are due to go live in August. These changes are based on the feedback and issues encountered during the running of the TERS scheme; hopefully this will mean that we will benefit from a sleeker and more efficient system in the future. 

Additionally, the UIF has indicated that 10% of its assets will be set aside for use in Labour Activation Programmes. These programmes will support jobs and training as dictated by the needs of the labour market.

Other Announcements

The following additional points are important to note based on the topics discussed:

  • If your business relies upon non-resident workforces, you should keep abreast of policy changes in this area. A National Employment Policy is being developed, starting with the fast-tracked creation of a Labour Migration Policy to address immediate challenges.
  • If operating back at the workplace, you must ensure your workplace has a workplace plan and is compliant (see this blog). The recruitment of an additional 500 Occupational Health and Safety Officers by the Government’s Inspection and Enforcement Services branch is likely to be completed this month. This will help ensure compliance with the Health and Safety Regulations for returning to the work-place.
  • You should check your current health and safety protocols in preparation for updates to the legislation. The Occupational Health and Safety Amendment Bill is to be tabled for the current session of Parliament.
  • It is imperative that you are complying with the National Minimum Wage Act. The CCMA (Council for Conciliation, Mediation and Arbitration) has been working closely with Government branches to help enforce compliance with the National Minimum Wage, resulting in the recovery of short pay to workers.
  • Public employment services are to start operating mobile services across all provinces to bring the services to work-seekers. Additionally, an online registration process will be put in place to help accommodate social distancing.

Although this was just a speech, the proposals outlined are encouraging as they indicate an intention to continue supporting South African Businesses and people. Hopefully they will come into force smoothly.

If you would like to read the full speech by Deputy Minister Moloi, you can find it here

We hope that you have found the above information useful. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]  

Equally, if you are not yet a client of SimplePay but would like to be, or if you’d like to know how we can take the effort out of filing and calculating payroll, get in contact with us or visit our website: www.simplepay.co.za.

Keep well and stay safe.

Team SimplePay

New Feature: EMP201 Breakdowns and Variances

If you’re managing a business or department, you know the importance of tracking variances and maintaining an audit trail. Similarly, if you manage the submissions to SARS, it is important to be able to track any changes to your payroll which impact your submission and resubmit if necessary. What if there was a way to make these easier? Well now there is! Introducing the expanded EMP201 web view.

In a previous blog post, we introduced the ETI breakdown, accessible from the EMP201 web view. We have now applied the same concept to other areas of the EMP201, with breakdowns available for PAYE, SDL and UIF. 

Each breakdown shows a list of your employees and the total PAYE, SDL or UIF calculated for each employee. 

Remember, you can view the PAYE, SDL and UIF trace for each employee by going to their profile (announced in this blog post).

We have also created a variance feature for months where more than one EMP201 has been generated. Remember, if you make changes to your payslips after your EMP201 is finalised, a new EMP201 is generated so that you have a clear audit trail for resubmitting to SARS if needed. The breakdowns for any updated EMP201s now also show the differences between the PAYE, SDL, UIF and SDL in the updated EMP201 compared to the previous EMP201. The differences are shown per employee and the total difference is shown at the bottom of the breakdown.

We hope you love this new functionality and the benefits that it provides.

Need more information? The following help articles may be useful:

Not a SimplePay client? The EMP201 form and all functionality covered in this blog post and on our help site are only available to SimplePay clients. The good news is that we offer a 30 day free trial and sign up is a breeze! You can find out more and sign up for a trial here. Come and experience the joy of stress-free payroll.

Team SimplePay

Update on TERS May Applications and June Applications Now Live

You may have noticed it’s been a while since we have had a blog with the word TERS in the title. This is a good thing! This is a reflection of how the process has been streamlined and clarified through the hard work of the UIF. This blog therefore aims to provide a consolidatory recap on some of the questions which remained outstanding since our last blog on TERS.

Application Process for May

As we’re sure you are aware, the application process for May is much the same as the process was for April, being made via the online portal at https://uifecc.labour.gov.za/covid19

The Department of Employment and Labour has released a TERS May 2020 Applications – Application Guide (Application Guide), which provides you with a step by step guide on how to Apply for May. Additionally there is an attached FAQ for common problems experienced during the process.

Applicants Reapplying in May, Having Received TERS Benefits for April

If you are reapplying for TERS benefits for your employees, having received TERS benefits for them for April, you simply need to follow the instructions laid out in the Application Guide (linked above).

One point to note is that in step 7 of the guide, if you select Yes to both questions one and two, then the system will re-submit your application for April (but with the altered date range). This can lead to errors. Even if you think the above is correct, we would advise you to submit a new application and attach a new CSV, lessening the chance of errors.

Having uploaded your new CSV, you can submit and that’s it! your application is filed!

Applicants Reapplying in May, Having Not Received TERS Benefits for April

Although the UIF has made significant inroads into the backlog of April Applications, there are still a limited number of unpaid applicants. If you have not received any payment for any of your employees for April, the last FAQ in the  Application Guide would suggest that you nonetheless can apply. Unfortunately, it is not stated what you should put in place of the proof of payment to employees, under step 6 of the Application Guide. We would imagine that, similar to entities applying for the first time in May, you can substitute proof of payment with a letter in the format prescribed in step 6. We would though recommend you verify this with the TERS call centre on 0800 030 007.

If some of your employees have received TERS benefits in April, but you are still awaiting payment for some, you can continue to apply for all of the employees for May. When the employees who are yet to receive TERS payments, do get payment, proof of payment can be sent to [email protected].

Points of Note for Applicants in Non-standard Situations

Applicants Applying in May for the First Time

Note: You will first need to register. This can be done at https://uifecc.labour.gov.za/covid19/, by clicking on Register. The steps which should be followed are the same as in the Application Guide, save for what’s mentioned below.

At the opening of May Applications, employers wanting to apply for the first time in May encountered the problem that they were unable to provide proof of payment of benefits for April (Step 6 of the Application Guide).

The UIF has now put forward a solution. Employers who have not applied for April relief must attach a signed letter, on a company letterhead, confirming that they did not apply in April. This needs to be signed by the director or CFO of the company and attached in PDF format under “Signed Proof of Acceptance Letter”.

In step 7 you should select No to both questions and the shutdown date range should reflect the date range your operations were totally or partially closed for this period. After clicking PROCEED, you can fill in the staff for which you wish to claim. SimplePay provides a TERS CSV download, saving you the arduous task of inputting all employees manually. More information can be found on our related help page, linked here.

Extra Info

Advance Payments – Setting Off 

Due to the quantity of applications and number of possible reasons for delay, it is likely that TERS benefits are not always released to employees in timely, periodic instalments. This can clearly create all manner of difficulties for your employees.

To address this issue, if employers are able, they can advance money less than or equal to the TERS benefit amount to their employees, then set off this money when the TERS benefits are disbursed. The same principle applies for if it was agreed between the employer and employee that they would take annual leave, the sums the employer paid can be set off, provided the employee regains their leave entitlement.

We hope that this information proves useful to you. If you have any queries on how the above relates to payroll and the SimplePay system, please feel free to get in touch with our customer support team at [email protected].

TERS Applications for the Month of June

The UIF has announced that TERS applications for June are now open. To date there have been no new documents released for June applications, so we assume that the information provided above for May is also relevant to June applications. If you wish to verify this, we would recommend contacting the COVID-19 TERS hotline on 0800 030 007.

Keep well and stay safe,

Team SimplePay

Expanded Functionality: Download Responses to Electronic UIF Submissions

In our blog on 18 May, we informed you that in addition to our email confirming UIF submissions, we had added new functionality where you could download your submitted file. In order to keep you in the loop with UIF communications, whilst saving you the hassle of having to go through the UIF submission process, we have enhanced our UIF submission functionality. SimplePay now allows the downloading of both monthly submissions and responses from the UIF on one page. 

To reiterate, whilst these files may not be useful for payroll administration purposes, they will provide records of the file submitted and the response from the UIF.

To locate and download the files:

  1. Go to Filing
  2. In the UIF Declaration section for the relevant month, click Submit
  3. After submission, click on awaiting_response. This will open up a new pop-up, from which you can download your submission file.
  1. When SimplePay receives a response from the UIF, the status will either change to confirmed or error.
  2. Click on confirmed or error to obtain more information on your submission.
  3. As was the case in step 3, you can download your submission by clicking on the icon under Submission. You can download the UIF’s response to your application by clicking on the icon under Response.

In the case of confirmed applications, the icon for downloading the UIF’s responses are shown below:

In addition to being able to download the submission file and response, submissions with an “error” response also provide insight into the reason for the error. This can be viewed by hovering over the blue question mark to the right of the failure status:

More information on UIF submissions, submissions for foreign employees and re-submissions can be found on our help page.

Please note: Should you need to open these files, you will need to rename the file to include “.csv” at the end (and remove the abbreviation for the current file format). This will allow you to view the file in Excel, Google Sheets or another spreadsheet application.

We hope that this information proves useful to you. If you require any assistance regarding this functionality, please do not hesitate to contact our customer support team at [email protected].

Keep well and stay safe.

Team SimplePay