UIF Payment Process Relaxed

At the end of last month, the UIF announced that it will be cutting away some of the red tape to help prevent labour centre queues spreading COVID-19.

The UIF now intends to deal directly with employers, who’ll need to collect retrenched employees’ benefit applications and supporting documents for the UIF. While the Department of Labour refines the new processes that they’ll use, you can expect to receive follow-ups to your submission.

To help reduce the number of people going to labour centres, the UIF has implemented the following measures:

  • Individuals enrolled for UIF benefits will not need to go to the department for a monthly continuation form. This will instead be calculated from the previous month’s statistics.
  • Application status updates will be provided to individuals by SMS, removing the need to follow up in person.
  • The UIF is setting up a USSD (Unstructured Supplementary Service Data) service, to facilitate faster access to information.

You can read the UIF’s media statement here.

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