New Feature: Payslips Export

Being a SimplePay client means that you’re used to the benefits of a simple and efficient payroll system. But we’re always looking at ways to make your job even easier and faster. We heard your cries for a quicker way to download multiples payslips for an employee and are happy to announce that this is now available.

Our new Payslips Export report allows you to download a ZIP file with all the payslips within a specific date range for selected employees or pay points. For more information on how to generate this, head to our help article here.

This report makes the task of assisting employees with payslip requests much faster. Remember that employees also have the option to download payslips themselves using the self-service portal or app.

For any further questions, do not hesitate to contact our support team.

Not a SimplePay client? Want a payroll software provider that actually listens to their clients? Sign up for a free 30-day trial here to see just how simple payroll can be when using SimplePay.

Team SimplePay

New Feature: Give Admin and Leave Admin Users Read-only Access

Unlike many other payroll systems, SimplePay does not charge for or restrict the number of users on the system. This means that you can give system access to all the people that need it, whether this is a department head who approves leave, a payroll administrator who processes payroll or an external accountant who completes filing submissions. While our user settings already have a range of roles and restrictions that you can configure, we’ve had several requests for giving users read-only access to the system. 

We are delighted to announce that we’ve upgraded our permissions to enable you to give users read-only access, with extensive flexibility that lets you customise this on a company, pay frequency or pay point level. 

When adding a user, you can still select their permission role (e.g. Leave Admin) and restrict them to specific companies, pay frequencies or pay points. However, when restricting users with Admin or Leave Admin roles, you can select the type of access for each company, pay frequency or pay points, namely:

  • Full: gives the user full access to the areas of the system as defined by that particular role
  • Read-only: gives the user read-only access to the areas of the system as defined by that particular role
  • None: gives the user no access

For more information on setting up users with read-only access, refer to our help article here.

We hope that you love the new feature! Please reach out to us if you have any trouble setting up users or if you have any further questions.

Team SimplePay

President’s 11 January Speech and TERS Disputes Procedure

As the country eases into 2021, the President’s speech on 11 January made it clear that COVID-19, and the resulting restrictions, will remain a part of day-to-day life in 2021. The blog post today looks to give a brief overview of the adjusted level 3 regulations from a business perspective and also flags the TERS disputes process.

Adjusted Level 3

The main change that the President announced in his most recent speech was that South Africa’s land borders will be closed until 15 February. Exceptions apply for goods, repatriation and medical supplies, meaning that this change is likely to mainly impact the tourism and leisure industry.

The above is in addition to the measures announced on 28 December, all of which remain in place.

Below is a table summarising some of the key restrictions to businesses under adjusted level 3 at this point in time.

Non-Hotspot AreasHotspot Areas
Curfew21:00 – 05:00 daily21:00 – 05:00 daily
Business closing timesNon-essential stores close at 20:00*Non-essential stores close at 20:00*
GatheringsAll uncontrolled social gatherings are prohibited. Gatherings at businesses permitted which are permitted to be open is allowed, in line with the occupancy limitations.All uncontrolled social gatherings are prohibited. Gatherings at businesses permitted which are permitted to be open is allowed, in line with the occupancy limitations.
Beaches, dams, lakes and riversOpen between 6:00 – 19:00 dailyClosed
Businesses that must remain closedPublic parks, public swimming pools, clubs, bars, taverns, shebeens, Public parks, public swimming pools, clubs, bars, taverns, shebeens, 
Sale and distribution of alcoholNot permittedNot permitted

*List of establishments which must close by 20:00: Cinemas; theatres; casinos; museums, galleries and archives; gyms and fitness centres; restaurants; venues hosting auctions; and venues hosting professional sport.

At this point in time, the only material difference between hotspot and non-hotspot areas is access to beaches, dams, lakes and rivers. The reasoning behind this is that the number of people at any one of these locations cannot easily be regulated or controlled. 

You can find a list of the areas designated as hotspots and the adjusted level 3 Regulations on the Government website.

TERS Dispute Resolution Process

On Friday 8 January, as an employer you should have received an email from the UIF, titled “UIF-TERS – Update letter”. The update letter lays out the process that you can follow if you believe the UIF has not performed one or more of its contractual obligations with you contained in your memorandum of association with them.

The letter highlights that this route is only for disputes and not for enquiries, such as failed bank verifications.

To lodge a formal dispute:

  1. Complete the Dispute Form (attached to the 8 January email, sender: [email protected]a)
  2. Attach any relevant supporting documentation
  3. Email the completed dispute form with attachments to [email protected], with the subject as “COVID-19 TERS Dispute – [Your UIF Reference Number]”

We hope that this information has proved useful. If you have any questions for us, you can contact us at [email protected] 

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

New Feature: Bulk Assign Leave Policies

Happy new year! We hope that 2021 brings you new opportunities, improved performance and overall success in all your endeavours. As always, we’ll support you with an efficient and effective payroll system. We’re kicking off the new year with a brand new feature – you can now assign leave policies to employees in bulk.

SimplePay’s leave functionality allows you to set a company default leave policy for all employees that are added to the system. You can then assign a different leave policy to employees if they are not on the default policy. Being able to assign leave policies now in bulk saves you time if you have many employees who are not on the company default policy. It is also useful for companies who do not have a single company default policy, but rather separate policies per pay point or pay frequency.

Once you have created your leave policies, you can assign them in bulk as follows:

  • Go to Employees > Bulk Actions
  • Click on Entitlement Policies under the Leave heading
  • Use the filters to select only those employees that are part of a specific pay point or pay frequency
  • Use the drop-down menus to allocate the leave policies for each leave type for each employee on the page. If all employees on the page are on the same policy, use the Copy first value down option to save you time.
  • Click Save

It’s as simple as that. For more information on leave management and bulk leave actions, refer to the following pages:

Team SimplePay