Update 21 April: The Department of Employment and Labour has opened a dedicated UIF toll free hotline, running 8am – 10pm Monday to Friday. The number is 0800 030 007.
In an effort to continue to simplify the world of payroll and employment, during this COVID-19 crisis and beyond, we have added individual UI 19 PDFs to the system.
These forms need to be submitted by employees when claiming their UIF benefits and can be downloaded for each employee once you have ended their service.
Before ending the employee’s service and downloading the form though, you will need to complete some additional information on the Employer Filing Details page.
Additionally, if you are ending an employee’s service using codes 9, 10 or 17, please also immediately capture a reinstatement date (the date you expect them to resume work) in order to ensure all required dates are populated.
For more information on this new functionality and the required inputs, please take a look at the following help articles:
As always, if you have any questions, please contact our support team.
Keep well. Stay home. Stay safe.