TERS: Updates and Clarifications

The blog post today is aimed at trying to provide some much needed clarity on the TERS process. These changes, as outlined in a recent UIF update letter, were first introduced in our blog post from 5 October. The content of this blog post is taken from and summarises the UIF’s official update letter dated 14 October, sent to all employers.

Our post today covers:

  1.  how to determine salary and remuneration paid on applications;
  2.  the finer details of the bank verification step;
  3.  an update on foreign national applications; and
  4.  a reminder of how to end service on SimplePay.

1.a – How to Determine the Correct Monthly Salary to Declare

The monthly salary column of your TERS CSV, should reflect the aggregate of the wage and fringe benefits you pay to each of your employees. As SimplePay pre-populates this column, provided your employee’s salary information is correct, there’s nothing further to worry about. It is worth noting that if this value is not accurate, the UIF has introduced a new verification step.

The UIF is cross referencing the “taxable earnings” value for your employees’ March 2020 uFiling submission, in order to ensure that salaries are not inflated. If the values differ, the lower value will be used for the calculation of TERS benefits.

This is not a retrospective change, meaning it will only be applied to applications that have been processed from 3 September onwards. The change will though apply to all applications past this date, regardless of the lockdown period to which they relate. Unfortunately, even if you had legitimate reasons for increasing an employee’s salary, there is no way to apply to receive the higher sum that this would yield. 

1.b – What is the Correct Value for Remuneration?

To answer this question, it helps to take one step back. An employee is entitled to TERS benefits where he or she earns a reduced salary due to:

  • business closure;
  • comorbidities (an illness which puts the employee at an increased risk);
  • reduced working hours; or
  • having to take a temporary reduction of salary due to operational requirements.

Any of your employees satisfying the above can receive TERS benefits. Importantly though, where your employees receive remuneration in addition to TERS benefits for any given period, this needs to be recorded. This is because the aggregate of the TERS payment, plus the reduced remuneration paid by you cannot be greater than the amount the employee would ordinarily earn. Because of this, it’s important you know what falls under remuneration.

The UIF has clarified that all amounts / payslip components that would normally count as remuneration are included, except for loans, advances and payments related to leave taken.

2. Bank Verification

As part of the improvements to the TERS process, bank verification steps have been introduced. To help avoid delays it is important that you provide correct banking information. 

Some of the most common reasons for the failure of bank verification include:

  • The incorrect Personal ID number is used. This should be that of the bank account holder. If it is a joint account, you should ensure that it is the primary holder’s ID used.
  • If the bank account is held in a trade name, it is important that it matches the bank account’s name. 
    • If the bank account includes special characters, these should be used
    • Do not include any “t/a” sections of the bank account information
    • If the account’s name is in Afrikaans, this is how it should appear

Single Bank Account for Several UIF Entities

If you have several companies that pay into one bank account and you wish to claim TERS benefits to all the employees of the different companies, you will need to use the “Trade Name Verification” option to verify these UIF entities.

On the TERS portal, you will need to change all of your companies’ names to match the company name stated on the bank account. This will mean that you will have more than one UIF entity with the same name on the TERS portal, but also allows you to apply for benefits for all employees.

If you are at all unsure about this we would encourage you to get in touch with the UIF on 0800 030 007.

3. Foreign Nationals Update

The UIF has said that it’s currently working with the Department of Home Affairs to verify the foreign nationals. No payments will be made until the UIF has verified individuals’ identities, but it hopes it will manage this within the next fortnight.

Foreign nationals must be declared via uFiling, regardless of whether you submitted their declarations to the UIF using SimplePay.

How To Change Existing Applications

If you now realise that there’s an issue with one or more of your applications, this can be done using the UIF’s discrepancy function. Corrections can only be made once per employee, per application period so it’s crucial that you make the amendments carefully and accurately.

The discrepancy functionality is open for claims made up to and including the July / August application period, and will open in due course for the later lockdown periods.

How To End Service on SimplePay

It is important to correctly reflect your employees’ current working status on SimplePay for several reasons. Having this information allows:

  • SimplePay to provide you with accurate auto filled TERS CSVs;
  • you to make correct submissions to SARS;
  • Your employees to claim UIF where necessary; and 
  • Reduces your monthly charge to the number of active employees

To allow for SimplePay to provide you with accurate auto filled TERS CSVs, make correct submissions to SARS and reduce your monthly premium to an appropriate amount, it is important to correctly reflect your employees’ current status on SimplePay.

For a reminder of how to end an employee’s service on SimplePay, you can read this previous blog post.

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, if you are not yet a client of SimplePay but would like to be, why not try out our service free? You can sign up for your free 30-day trial here, get to grips with our user-friendly service by reading our getting started page, or try our free online course. Concerned about cost? Don’t be; we’ve simplified that too – check out our pricing page. Alternatively, you can request a formal quote if you need one here.

Keep well and stay safe.

Team SimplePay

TERS Update and September Recap

Another month has passed by meaning that it is time to reflect on September’s events, as well as see what October has to offer. September has been an eventful month, with the country entering level 1 of lockdown and so triggering a number of changes. This is a good thing, providing more freedom for businesses to reopen and recover. 

In our blog today we will be giving you updates on some of  the changes brought about by level 1 of lockdown, as well as updates on the TERS process after its recent rehaul.

TERS Update

Update 5 October: Due to a water leak, the office running TERS operations is experiencing some downtime. They expect the issue to be resolved by the end of today.

Since our last blog covering the TERS process on 15 September, the UIF has significantly updated its safeguards. The process had to be halted in order for the UIF, now headed by acting commissioner Marsha Bronkhurst, to address the findings of the auditor general. 

On 21 September, after a two week pause, the UIF restarted its newer and better constituted TERS process. A key change is better bank verification, where you can opt to use your company’s CIPC / CK number, RSA ID number or the trade name which is linked to the account. 

You should be careful to ensure that the information you enter exactly matches the bank’s records. The UIF has advised that the verification steps won’t take place till you’re next due to receive payment, meaning that unless instructed otherwise by a notification on your TERS profile, any amendments you’ve made are either still to be checked or are correct.

Applications for 16 August to 15 September

Applications for TERS benefits between 16 August and 15 September opened last Thursday (1 October 2020). Before applying you must ensure that your employees were still eligible for TERS benefits during this period, i.e. 16 August to 15 September.

For more information on the application period and eligibility requirements, you can read this Department of Employment and Labour media statement.

Duration of the TERS scheme

The COVID-19 TERS Direction from 7 September 2020 gave us some clarity on how long this support will last. In summary, based off this Direction, TERS will come to a conclusion either:

  • When South Africa is no longer under a national state of disaster (currently due to end on 15 October); or
  • When the Minister announces its conclusion on an earlier date.

Level 1 – Effect on Businesses

The key effect of level 1 is that it allows almost all normal commercial activity to resume. Below we have summarised some of the key changes that affect economic activity.

Gatherings

Provided that the safety measures are followed, gatherings are now permitted up to 50% of a venue’s capacity. This is up to a maximum of 250 people for an indoor venue, or 500 people for an outdoor venue. 

An owner or operator of a venue where gatherings are held must display a certificate of occupancy, listing the maximum number of people permitted. The certificates are provided by your local municipality, meaning that you should be able to find out how to get one from their website.

Travel

Level 1 brings extremely positive news if you operate in the hospitality and travel industries. From 1 October, international travel is permitted, both into and from South Africa for business and leisure. We hope that this will provide a boost in business after what must have been an extremely trying time.

For travel by air, this is subject to the travellers country of origin not being on the red list, in addition to other safety measures such as the traveller providing a negative test upon arrival which is less than 72 hours old.

All 18 land borders are now open, subject to safety requirements and border post limitations. All docks are now also open, but passenger liners for luxury travel are still prohibited to disembark.

We hope that the timing of this change has been a good one and that October will mark a revival in your business.

You can find more information about travel restrictions on this Government page, under Alert level 1.

Economic Activity

Providing that all the relevant health protocols, social distancing measures, occupational health and safety direction and sector-specific health protocols are met, businesses can carry out economic activity. We hope that this is a positive and meaningful change for your business, that will help speed your recovery over the coming months.

Unfortunately the return to business is not universal. The  following list of activities are still not permitted at the date of writing:

  • Night vigils
  • Night clubs.
  • The 35 land borders that remain closed.
  • Initiation practices.
  • Passenger ships for international leisure purposes.
  • Attendance of any sporting event by spectators.
  • International sports events.
  • Exclusions relating to public transport services as set out in the directions issued by the Cabinet member responsible for transport.
  • Exclusions relating to education services as set out in the directions

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, If you are not yet a client of SimplePay but would like to be, why not try out our service on the house? You can sign up for your free 30-day trial here. Get to grips with our user-friendly service by reading our getting started page, or trying our free online course. Concerned about cost? Don’t be; we’ve simplified that too – check out our pricing page. Alternatively, you can request a formal quote if you need one here.

Keep well and stay safe.

Team SimplePay

Filing Reminder and TERS Update

In the blog today we are writing to remind you about both the interim employer reconciliation and the individual income tax return deadlines, in addition to an update on COVID-19 TERS. Both of the filing submission periods are now open and we recommend that you complete your submissions in good time to avoid any complications.

Employer Interim Filing Season

This year the employer interim reconciliation submission period will run between 14 September and 31 October 2020. Within this period you will need to submit your EMP501 return and your employees’ IRP5 / IT3(a)s to consolidate the period between 1 March and 31 August.

As mentioned in our previous blog post, SimplePay automatically generates these forms from your previous submissions, with all the latest legislative changes taken account of. All you need to do is log onto [email protected] or eFiling and submit the required forms. It really is that easy!

Manual Individual Income Tax Return 

If you have already completed SARS new auto assessment process in August, as covered in this blog post, then you have already met your obligations and don’t need to do anything further. This reminder applies to you if you rejected or did not receive an auto assessment from SARS, but need to complete an individual income tax return.

If this is you, the submission period for individual income tax returns is between 1 September and 16 November 2020 if you are filing online. You can log into eFiling or the SARS Mobi App to complete your manual return.

COVID-19 TERS Update

The past few weeks have been challenging for the UIF with respect to COVID-19 TERS. The audit carried out showed a number of shortcomings in the validation steps for applications, which led to various misallocations of funds. As a result payments were halted on 11 September and access to the TERS portal was down over the past weekend to maintain and improve the process’s safeguards. The resumption of the payouts is yet to be announced, but we shall endeavour to let you know when this happens.

An additional point of note is that for those that meet the application requirements, TERS benefits have been extended to 15 September. The application deadline for this period is 30 October, after which no new applications will be accepted.

For all other application periods i.e. March to 15 August, the deadline for new applications is 17 September.

Update 16 September: The closing dates for new have been changed  as follows:

 New applications for March to end of May the deadline is now 25 September 2020. 

New applications for June the deadline is now 15 October 2020.

New Applications for July to 15 September the deadline is now 30 October 2020.

The media statements on the audit findings can be found here and the announcement of an extension to COVID-19 TERS can be found here.

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]

Equally, If you are not yet a client of SimplePay but would like to be, why not try out our service on the house? You can sign up for your free 30-day trial here. Get to grips with our user-friendly service by reading our getting started page, or trying our free online course. Concerned about cost? Don’t be; we’ve simplified that too – check out our pricing page. Alternatively, you can request a formal quote if you need one here.

Keep well and stay safe.

Team SimplePay

End of Week Blog: 14 August

As we approach the halfway point for the month of August, today’s blog post will be looking at recent  COVID-19 TERS announcements, updates from SARS and a recap of some of our recent blog posts.

TERS Update

On 12 August, the Department of Employment and Labour announced that the opening of TERS applications for July / August will be on Monday, 17 August. This followed the Minister signing a Directive on the application of TERS for these months.

The Directive states that for the July / August period, applications can be made for employees whose employers are:

  1. not permitted to commence operations under the Disaster Management Regulations; 
  2. unable to make alternative arrangements for vulnerable works, (e.g. working from home or taking special measures); or are
  3. unable to make use of their employees’ services, due to restrictions to the permitted active workforce, caused by compliance with Directions and Regulations, such as staggered working.

The application process should be the same as for the previous months, with proof of disbursements to employees being required if you are selected to act as a conduit, in addition to the bank verification process.

To read the Directive, its explanatory memorandum, or an updated set of FAQ’s for the upcoming application process, you can visit this Department of Labour webpage

Reminder: Employer Interim Reconciliation Submission

The interim employer reconciliation period which runs between March and August ends this month, meaning that you will need to submit your EMP 501 and IRP5s / IT3(a)s next month. The submission period opens on 15 September and concludes on 31 October.

[email protected] BETA Testing

SARS is currently running final tests on the latest version of [email protected] in time for Employer Interim Reconciliation in mid-September.

Enhancements will include:

  • New source codes on the IRP5 to incorporate the legislative changes 
  • New letters regarding Remittance of Penalties and Interest, Notice of Non-Compliance Penalty 
  • Amended letters regarding excessive liability changes on the Employer Reconciliation, Employment Tax Validation, Notice of Assessment 
  • Amendment of PAYE dashboard 
  • Upgrade of the BETA Testing site 
  • Resubmission of rejected EMP501 reconciliation 
  • Time out while downloading a new version of [email protected] Employer 
  • New summary report of all certificates included in the EMP501 Reconciliation 
  • Synchronisation of eFiling and [email protected] Employer logons 

We are incorporating all the new codes and tax rules to our system, meaning that come September you can automatically generate the IRP5s / IT3(a)s and EMP501 needed, and submit them to SARS. Easy as that!

NEW FEATURES AND UPDATES

PAYE vs Income Tax

We have changed the labelling of Pay As You Earn (PAYE) on payslips from “Tax” to “Tax (PAYE)”. If you’d like to know more about our reasons for us doing this and the differences between the various forms of income tax, take a read through our blog.

Family Responsibility Leave

We have updated the name of Compassionate Leave to Family Responsibility Leave on SimplePay, to align our site more strongly with the Basic Conditions of Employment Act. You can read more about this in our blog post.

Self-Service Employee Claim Request

We’ve expanded our self-service features to allow employees to claim expenses, travel allowances and custom items of various input types.

If you’d like to opt-in for these new and expanded features, you can find out how and read more about them here.

Employee Filtering Revamp

Having had requests to switch up how you’d like to be able to filter employees on SimplePay, we’ve listened and made some changes. You can read about our newly introduced and adapted filters in our blog post from 4 August.

RECAP

Easing of Tourism Restrictions

On 30 July, we updated you on the new rules for the tourism industry under level 3 of lockdown. You can read more about these relaxations here.

Business Turnaround and Recovery Programme

The Business Turnaround and Recovery Programme is aimed at intervening to help companies in distress or decline to re-strategise and put their business back on to a profitable trajectory.

If this sounds an interesting prospect, you can read more about the eligibility criteria and how to apply in our blog post.

We hope that you have found the above information useful. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]  

Equally, if you are not yet a client of SimplePay but would like to be, or if you’d like to know how we can take the effort out of filing and calculating payroll, get in contact with us or visit our website.

Keep well and stay safe.

Team SimplePay

July Recap Blog

With yet another month in 2020 having come to an end, it is time to recap on the month of July and look ahead to what August has to offer!

COVID-19 TERS Extension

Update 4 August: The cut-off point for April and May TERS applications has been extended and closure will be subject to 14 day’s notice – Read more here.

As was covered in our blog on 21 July 2020, deputy Minister Moloi announced the extension of COVID-19 TERS to 15 August, aligning this with the extension to the Disaster Management Act. 

Applications for April and May close today, 31 July 2020, but we are still waiting for an announcement on the opening of applications for July.

Please also note that as previously mentioned the home page of the TERS application portal has been altered. A new message outlining urgent steps for the employer to take, in order for the UIF to be able to authorise payment of an application. Please take a look in case any action on your part is required for claims already submitted.

Use of the Reduced Working Time Category to Claim Benefits

The UIF has stated that there has been a dramatic increase in the number of applications for UIF under the reduced working time benefits code. This shows that a significant number of employees are likely receiving financial support through their accrued UIF benefits of receiving these through TERS. The UIF and Department of Labour have reiterated that TERS is the better option for employees as long as it remains in force.

In our blog about the time spans of the different COVID-19 support measures, we detailed the need to move employees across to UIF benefits upon the conclusion of the TERS scheme. With the abovementioned extension to TERS, switching employees should be delayed until at least 15 August 2020.

SARS Auto-Assessment Process

As mentioned in our previous blog from 7 July, SARS is rolling out a new, streamlined individual tax return service in August. Rather than having to manually complete your individual tax return, it may be automatically assessed if you meet SARS’ conditions. The new service will be run throughout the month of August and provided SARS has all the necessary tax information they need (IRP5 etc.) you and your employees will receive an SMS inviting you to review your statement and accept it if you are in agreement with it.

For more information on the scheme and an FAQ you can visit the SARS Auto-Assessment page.

Steps to Follow

  1. Log into eFiling or the SARS MobiApp.
  2. Click on “Tax Returns” 
  3. A pop up will appear stating “SARS has simulated a tax return for you. Click “Continue”.
  4. Once the ITR12 has loaded you can either select “Accept” or “Edit Return”.

If you have selected accept, you will be redirected to a list of your submitted ITR12s, or alternatively if you wish to edit your ITR12 you can do so.

If you have accepted the tax return SARS should issue you with an ITA34 Notice of Assessment. After you have received this that’s it, you’re done!

SARS has also provided video guides which you can find here.

Bi-Annual Tax Period

The end of August marks the halfway point through the tax year, meaning that soon after it will be time to start preparing for interim filing. Due to SimplePay’s continuing commitment to make your payroll life straightforward, we will endeavour to make sure that we have completed all necessary preparations and testing for when the interim biannual filing opens.

We hope that you have found the above information useful. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, if you are not yet a client of SimplePay but would like to be, or if you’d like to know how we can take the effort out of filing and calculating payroll, get in contact with us or visit our website: www.simplepay.co.za.

Keep well and stay safe.

Team SimplePay

Extension of COVID-19 TERS Scheme and Other Employment Related Matters

Yesterday (21 July 2020), the Department of Employment and Labour announced a very welcome extension of the COVID-19 TERS scheme until 15 August 2020.  The Deputy Minister announced this, along with some other noteworthy points at the Budget 31 conference. Therefore, in the blog today we will be looking at these latest proposals to counteract COVID-19 and stimulate the economy.

COVID-19 TERS

Update 4 August: The cut-off point for April and May TERS applications has been extended and closure will be subject to 14 day’s notice – Read more here.

As stated above, the TERS scheme  has been extended from 31 June to 15 August, providing an extra one and a half months of crucial support to help retain employees.

In her speech, the Deputy Minister also stated that the UIF is considering closing applications for April and May at the end of July, so we would strongly encourage you to apply if you haven’t already . It should be emphasised that all valid applications made before 1 August will still be processed and evaluated; 31 July is just a cut-off point for new applications.

COIDA

The Compensation Fund has stated its commitment to consider any claim from workers who contract the virus while at work. Successful applications could receive:

  • a pay-out for temporary disablement while the worker is in quarantine, self-isolation or hospitalized;
  • a payment of medical expenses; and
  • where the illness tragically results in fatality, the Fund will pay out survivor benefits to dependents in the form of a monthly pension and funeral benefit.

We covered such applications to the Compensation Fund in our very first COVID-19 Blog and more information on how to make submissions can be found in this Government Notice.

Additionally, proposed amendments to COIDA were outlined, showing the Compensation Fund’s new direction towards a “Rehabilitation and Return to Work Programme”. We shall keep our eyes open for updates on this in the near future.

Contacting the UIF

The UIF is revamping its call centre to better meet your needs. Changes include the introduction of an App and USSD services, which are due to go live in August. These changes are based on the feedback and issues encountered during the running of the TERS scheme; hopefully this will mean that we will benefit from a sleeker and more efficient system in the future. 

Additionally, the UIF has indicated that 10% of its assets will be set aside for use in Labour Activation Programmes. These programmes will support jobs and training as dictated by the needs of the labour market.

Other Announcements

The following additional points are important to note based on the topics discussed:

  • If your business relies upon non-resident workforces, you should keep abreast of policy changes in this area. A National Employment Policy is being developed, starting with the fast-tracked creation of a Labour Migration Policy to address immediate challenges.
  • If operating back at the workplace, you must ensure your workplace has a workplace plan and is compliant (see this blog). The recruitment of an additional 500 Occupational Health and Safety Officers by the Government’s Inspection and Enforcement Services branch is likely to be completed this month. This will help ensure compliance with the Health and Safety Regulations for returning to the work-place.
  • You should check your current health and safety protocols in preparation for updates to the legislation. The Occupational Health and Safety Amendment Bill is to be tabled for the current session of Parliament.
  • It is imperative that you are complying with the National Minimum Wage Act. The CCMA (Council for Conciliation, Mediation and Arbitration) has been working closely with Government branches to help enforce compliance with the National Minimum Wage, resulting in the recovery of short pay to workers.
  • Public employment services are to start operating mobile services across all provinces to bring the services to work-seekers. Additionally, an online registration process will be put in place to help accommodate social distancing.

Although this was just a speech, the proposals outlined are encouraging as they indicate an intention to continue supporting South African Businesses and people. Hopefully they will come into force smoothly.

If you would like to read the full speech by Deputy Minister Moloi, you can find it here

We hope that you have found the above information useful. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]  

Equally, if you are not yet a client of SimplePay but would like to be, or if you’d like to know how we can take the effort out of filing and calculating payroll, get in contact with us or visit our website: www.simplepay.co.za.

Keep well and stay safe.

Team SimplePay

COVID-19 Support Measure Timeline and Switching Support Options

Update 15 July: The UIF has released a statement that in order for them to authorise the disbursement of TERS benefits, you must enter your Enterprise number or ID number of the bank account holder. Failure to do so will result in delays.

Following on from the President’s speech last Sunday, 12 July, concerns over a spike in coronavirus cases has led to an extension to level 3 of lockdown. The effect of this is that many businesses and their employees will likely have to continue relying upon support to remain operational. In the blog today we want to outline the timelines for the existing COVID-19 support measures, thus helping you in making an informed decision for the coming phase of transition.

Timeline of Support Measures

Dependent on any announcements from the Government, as of 15 July 2020, this is the current timeline for the rolling up of support measures.

1 July 2020

Update 22 July: The UIF has announced an extension of the COVID-19 TERS scheme to 15 August 2020.

COVID-19 TERS scheme ceases to operate, meaning that TERS benefits cannot be claimed for July. Despite this, the Minister announced that there has been no cut off date put forward for claims to be made for the months of April, May or June. Therefore, if you are yet to apply for these months, you should do so as soon as possible.

NB: As per the above update, the home page of the TERS application portal has been altered, with a new message outlining urgent steps for the employer to take, in order for the UIF to be able to authorise payment of applications. Please take a look in case any action on your part is required for claims already submitted.

1 August 2020

35% PAYE deferral reaches completion, meaning that repayments start to become due for the amounts  deferred over the last 4 months, These repayments will be spread equally across the 6 months after the scheme finishes. It appears SARS will calculate these repayments and add them to your Statement of Account – please see question 10 SARS’s FAQ for more detail.

Additional and Extended ETI period closes, meaning that the original ETI sums and eligibility requirements will be back in force.

1 September 2020

SDL Payment Holiday comes to a close, meaning that employers and their employees will have to resume making contributions. SimplePay will automatically start to calculate SDL contributions again come 1 September. We also anticipate SARS to update their channels to allow for these inputs again. No repayments for the months that the holiday was in force will be necessary.

Alternate Support Systems Remaining in Place

We appreciate that the above list of timelines is quite a change in the tides, but we should reiterate that some of these deadlines could be subject to change. Additionally there are still other support measures available to help you with reducing cash outgoings, whilst your business returns to normality. Below is a non-exhaustive list of examples which you may wish to look into: 

Now is a good time to start planning ahead for how to handle this next transition phase and if necessary look into additional support measures.

Moving From TERS to UIF Benefits

If your business remains closed or affected by the pandemic and you have been reliant upon TERS benefits to help support your employees, now is the time to look into switching your employees onto claiming UIF Benefits.

The Department of Employment and Labour and UIF have released the “UIF Benefits – Easy Guide for Electronic Claims” which provides guidance on how your employees can apply for UIF benefits through uFiling, as well as a list of useful contacts. 

To help make this process as hassle free as possible for you, SimplePay generates both the individual UI 19 and UI 2.7 forms, which are necessary for your employees to be able to apply for benefits in relation to reduced working hours, maternity leave or parental leave. Note that the documents required are different for employees applying for illness benefits.

Further guidance on the correct procedure for you to follow for ending employee service is given in our blog from 6 July. Doing this process correctly will help improve your chances of a smooth transition onto UIF benefits.

We hope that the information we have provided proves useful to you. Should you have any questions on how the above relates to SimplePay or where to find further information on the functionality provided please refer to our Help Site, or get in touch with us at [email protected].

Recap for June

Welcome to the second half of 2020! The year so far has been a bumpy ride and while we realise that the journey is not yet over, we’d like to take a moment to acknowledge and thank you for your support during these first six months. Over this period we have strived for continued excellence in meeting your payroll needs despite the challenge of ever-changing regulations and processes, and thank you for your patience and understanding during periods of high support queries.

As we move forward into the latter half of 2020, here’s a quick recap of the new features and pertinent information from the last month:

NEW FEATURES

Amongst other smaller or less visible improvements and updates, our fantastic development team managed to introduce the following new features in June:

Web View for Payslips

The web view for payslips allows you to see the payslip items that do not impact nett pay directly without having to open the PDF version of the payslip. This view also gives you access to additional traces, such as UIF. Read more.

UIF, SDL, and Retirement Deduction Traces

The web view for a payslip now allows you to see traces for how UIF, SDL and retirement deductions are calculated. Read more.

ETI Breakdown and ETI Trace

A new web view for EMP201s was introduced, with an ETI breakdown and ETI trace, allowing you to see exactly how the ETI on an EMP201 is calculated. Read more.

Download UIF Files and Responses

The introduction of TERS lead to an increased importance being placed on the UIF DecIaration and its timely, monthly submission. In response, we expanded our functionality to include downloads of the actual file submitted to the UIF, as the responses for the UIF submission. Read more.

Deleting Leave Requests

We expanded our functionality for deleting leave to provide a breakdown of leave that cannot be deleted as they are part of a finalised payslip. We also allow the option of deleting leave requests superficially or its entirety. Read more.

End Service Checklist

The End Service Checklist reminds you about positive leave balances, savings and employer loans when ending an employee’s service from their profile. Read more.

Wow! All of that in one month! Pretty cool, right? 

Besides cool features, we also brought you important information updates. This is covered in the next section. 

IMPORTANT INFORMATION

Additional COVID-19 ETI

The rules for the additional ETI as a relief measure were amended by the government. Our system has been updated to factor these new rules in, so that it’s one less thing for you to worry about. Read more

Advance TERS Payments

We clarified how to deal with situations where you wish to provide advances to employees for TERS payments that are delayed or still being processed by the UIF. Read more.

TERS May and June Applications

The June applications for TERS opened and then subsequently were halted due to technical issues. They are likely to reopen over the weekend or early next week. The May application remains open. Read more..

POPI

The Protection of Personal Information Act came into force and became law on 1 July. Due to our stringent security measures, SimplePay has been compliant with these regulations long before they even came into effect. Read more.

We hope that the second half of the year marks a turning point and sees things improving and normalising. Whatever the coming months hold, we’ll continue to be here to support you and remain committed to providing you with high quality support, informational updates and maybe even a few more features.

If you require assistance, please head over to our extensive help site, which we are regularly updating. If your query cannot be answered using the help site, please reach out to our support team.

Not a SimplePay client but interested in the functionality mentioned in this blog post? 

The good news is that we offer a 30 day free trial and sign up is a breeze! You can find out more and sign up for a trial here. Join now and experience the joy of stress free payroll and SARS filing for years to come 🙂

Team SimplePay

Update: June TERS Applications

Since the announced opening of TERS applications for June, mentioned in our blog, the application portal site has experienced technical difficulties. This has resulted in June applications being closed until this glitch is ironed out. 

In a media statement, Minister Maruping suggested that testing may be done by Friday, so that applications for June can be reopened over the weekend.

The full media statement can be read here.

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]

Equally, if you are not yet a client of SimplePay but would like to be, or if you’d like to know how we can take the effort out of filing and calculating payroll, get in contact with us or visit our website: www.simplepay.co.za.

Keep well and stay safe.

Team SimplePay

Update on TERS May Applications and June Applications Now Live

You may have noticed it’s been a while since we have had a blog with the word TERS in the title. This is a good thing! This is a reflection of how the process has been streamlined and clarified through the hard work of the UIF. This blog therefore aims to provide a consolidatory recap on some of the questions which remained outstanding since our last blog on TERS.

Application Process for May

As we’re sure you are aware, the application process for May is much the same as the process was for April, being made via the online portal at https://uifecc.labour.gov.za/covid19

The Department of Employment and Labour has released a TERS May 2020 Applications – Application Guide (Application Guide), which provides you with a step by step guide on how to Apply for May. Additionally there is an attached FAQ for common problems experienced during the process.

Applicants Reapplying in May, Having Received TERS Benefits for April

If you are reapplying for TERS benefits for your employees, having received TERS benefits for them for April, you simply need to follow the instructions laid out in the Application Guide (linked above).

One point to note is that in step 7 of the guide, if you select Yes to both questions one and two, then the system will re-submit your application for April (but with the altered date range). This can lead to errors. Even if you think the above is correct, we would advise you to submit a new application and attach a new CSV, lessening the chance of errors.

Having uploaded your new CSV, you can submit and that’s it! your application is filed!

Applicants Reapplying in May, Having Not Received TERS Benefits for April

Although the UIF has made significant inroads into the backlog of April Applications, there are still a limited number of unpaid applicants. If you have not received any payment for any of your employees for April, the last FAQ in the  Application Guide would suggest that you nonetheless can apply. Unfortunately, it is not stated what you should put in place of the proof of payment to employees, under step 6 of the Application Guide. We would imagine that, similar to entities applying for the first time in May, you can substitute proof of payment with a letter in the format prescribed in step 6. We would though recommend you verify this with the TERS call centre on 0800 030 007.

If some of your employees have received TERS benefits in April, but you are still awaiting payment for some, you can continue to apply for all of the employees for May. When the employees who are yet to receive TERS payments, do get payment, proof of payment can be sent to [email protected].

Points of Note for Applicants in Non-standard Situations

Applicants Applying in May for the First Time

Note: You will first need to register. This can be done at https://uifecc.labour.gov.za/covid19/, by clicking on Register. The steps which should be followed are the same as in the Application Guide, save for what’s mentioned below.

At the opening of May Applications, employers wanting to apply for the first time in May encountered the problem that they were unable to provide proof of payment of benefits for April (Step 6 of the Application Guide).

The UIF has now put forward a solution. Employers who have not applied for April relief must attach a signed letter, on a company letterhead, confirming that they did not apply in April. This needs to be signed by the director or CFO of the company and attached in PDF format under “Signed Proof of Acceptance Letter”.

In step 7 you should select No to both questions and the shutdown date range should reflect the date range your operations were totally or partially closed for this period. After clicking PROCEED, you can fill in the staff for which you wish to claim. SimplePay provides a TERS CSV download, saving you the arduous task of inputting all employees manually. More information can be found on our related help page, linked here.

Extra Info

Advance Payments – Setting Off 

Due to the quantity of applications and number of possible reasons for delay, it is likely that TERS benefits are not always released to employees in timely, periodic instalments. This can clearly create all manner of difficulties for your employees.

To address this issue, if employers are able, they can advance money less than or equal to the TERS benefit amount to their employees, then set off this money when the TERS benefits are disbursed. The same principle applies for if it was agreed between the employer and employee that they would take annual leave, the sums the employer paid can be set off, provided the employee regains their leave entitlement.

We hope that this information proves useful to you. If you have any queries on how the above relates to payroll and the SimplePay system, please feel free to get in touch with our customer support team at [email protected].

TERS Applications for the Month of June

The UIF has announced that TERS applications for June are now open. To date there have been no new documents released for June applications, so we assume that the information provided above for May is also relevant to June applications. If you wish to verify this, we would recommend contacting the COVID-19 TERS hotline on 0800 030 007.

Keep well and stay safe,

Team SimplePay