Pastel Payroll Backup

If you're moving to SimplePay from Pastel Payroll, you can upload a backup of your Pastel Payroll data, and our Support team will process it for you.

Before you start

You need to be an Account Owner or an Admin user with full access. See the Roles help page.

👉 How-To Guides

How to upload a Pastel Payroll backup

1. Go to the Profile icon ( ) > Companies.
2. Click the drop-down arrow next to Add Company > click Upload Pastel Payroll Backup.
3. Drag and drop your backup file onto the upload area, or click Select file > select your backup file.
4. Click Upload.

When the upload finishes, a Backup file uploaded successfully message shows your backup's file name and size, along with the processing lead time.

If Client Accounts is enabled on your account, your backup is also listed under Uploaded Backups in Queue on the Companies screen until our Support team has processed it.

Upload and processing time

Large files may take a while to upload. Once your backup is uploaded, allow five working days for it to be processed.

"Pastel" is a trademark owned by Sage Group plc. SimplePay is not associated with Sage Group plc.