COVID-19 Frequently Asked Questions (FAQ)
Table of contents
- TERS FAQs – December 2020
- Why is my employee’s tax lower than expected after lockdown?
- Why are the UIF and SDL amounts on the payslip different?
- What relief measures are there for employees?
- What relief measures are there for businesses?
- My business is closing temporarily during lockdown, what UIF code should I use?
- What support can my employees receive if they contract COVID-19 at work?
- My employees will be working reduced hours and need to claim UIF, which code do I use?
- What is the 35% PAYE deferment?
- I have employees who are ill as a result of COVID-19 and need to claim UIF, which code should I use?
- What ETI changes are there for COVID-19?
- How do I get the SDL payment holiday?
- My business is having to close down completely and will not reopen after lockdown. Which UIF code should I use for my employees?
- I am an employee, will I be able to claim TERS / UIF because of COVID-19?
- Is TERS the same as UIF?
- How do I apply for TERS?
- The Department of Labour has stated that I, the employer, can complete the application on my employee’s behalf; How do I do this?
- How can I track the progress of my TERS application?
- Who do I contact for assistance with UIF and / or TERS?
- How long does TERS run for and what are the application deadlines?
- When do TERS applications close?
- Part of the TERS application is proof of income for the employees – how do I provide this from SimplePay?
- [Archive] Is TERS available for May 2020?
- Does employee income still attract PAYE during the COVID-19 period?
- [Archive] I applied for TERS for April and May, but my employee only received a pay out for May. What do I do?
- I am registered with SARS for UIF, but not with the Department of Labour. Can I receive TERS benefits?
- [Archive] Can I still apply for TERS benefits in May if I didn’t apply in April?
- I’ve received feedback on my TERS application – what does it mean?
- How should I reflect TERS advances on my EMP201?
- How do I account for TERS payouts in my books?
- I am not a SimplePay client, is it still possible to use your forms for UIF and TERS?
- How do I get my UIF reference number?
- I need to refund the UIF, how do I do this?
- Does the type of business or the sector I’m in affect eligibility for TERS?
