TERS Update Blog: 22 December 2020

Our blog post today draws your attention to our new FAQ, based on the UIF’s TERS update letters from 15 and 18 December 2020. As TERS draws to a close, these letters, and therefore our FAQs, provide information relevant to the 16 September to 15 October application period. They also cover information on correcting earlier periods’ applications, yet to be accepted and / or processed.

You can find our FAQs on this help site page. The FAQs are:

We hope that the FAQ proves useful. If you have any questions on how the above information relates to SimplePay, please feel free to contact us at [email protected]

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

TERS Updates for September October Applications

Update 1 December 2020: Minister Nxesi has announced that the September / October TERS period will be the last of the scheme. To read the Government Gazette, follow this link.

Hello and welcome to another TERS update blog post. Our information today is taken from the UIF’s most recent update letters, which announced a post-verification audit and highlighted an issue with some applications for the most recent application period. You can read more about the 16 September to 15 October TERS application period in this recent blog post

Post Verification Audit

The UIF has announced that audits of the TERS process will begin from 1 December 2020 and will last for an estimated period of six (6) months. The audits are to be completed by a number of named companies with expertise in this area. This is in line with the Memorandum of Agreement you signed to be able to partake in the TERS scheme.

The UIF requests that you keep at least the following information readily available in hard or electronic format in case you are contacted:

  • UIF COVID TERS application pack 
    • There should be an application pack for each period which you applied to, containing the documents which you submitted;
  • Bank statements relating to your COVID TERS application(s);
  • Each employee’s HR file;
  • *Payroll report from 1 January 2020 to July 2020;*
  • Proof of payment to your employees; and
  • Proof of any refunds to the UIF (if applicable).

*Thankfully, by using SimplePay all of your payroll information is in one centralised location! We hope that this helps you with any prospective bookkeeping which may follow.

NOTE: The information listed above contains personally sensitive information for both you and your employees. Because of this we would recommend that you verify the credentials of anyone who may contact you in this respect.

Issue with SOME September / October TERS Applications

The UIF has announced that some applications received for the 16 September to 15 October period, submitted before 10AM on Wednesday 25 November 2020 did not meet their system’s requirements. As a result, they have been rejected and if this applies to you, you will need to resubmit. The UIF won’t notify you if you fall within this set of applications, so if in any doubt you should check your application status.

This issue does not apply if you applied using SimplePay’s CSV, but if you have made applications manually, this may affect the employees for whom this was done. 

Whether you submitted via CSV or manually, we recommend you log in to your TERS profile and look for the September / October applications in the Saved Employees section. If your applications appear then your submission is deemed to be correct and you don’t need to resubmit. 

If you cannot find your applications for the September / October period, you must resubmit for your employees to receive TERS benefits for this period.

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected]

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

TERS Application Period for September / October Open

We are happy to start the blog today with news that applications for TERS benefits for the period of 16 September to 15 October are now open. We mentioned this previously in our blog post on the President’s national address, but we can now provide you with more details.

The application period opened yesterday, 23 November and runs until 31 December 2020. The eligibility criteria remain the same as for the 16 August to 15 September period, with more information available on this here. As always, you need to make the claim via the TERS portal and upload the relevant documents along with your application.

First Time Applicants

It is still possible for you to apply for TERS for the first time, but it should be noted that you will only be able to apply for the 16 September to 15 October period. If you wish to claim, you’ll need to activate your profile online as soon as possible on the TERS portal, following the instructions to sign the Memorandum of Association and Letter of Undertaking.

If you experience any difficulty you can call the UIF on 0800 030 007. They will provide you with a reference number, which can be used as evidence of your efforts to comply if your submission is late. 

Bank Verification

Our last blog post on TERS covered in detail many of the problems that have arisen through the bank verification steps. If you are continuing to experience any issues with bank verification, that post may provide a useful port of call. 

As the bank verification process is fully automated, the details you provide have to exactly match those that the bank has. If in any doubt, please contact your bank to make sure that the details you input are correct.

Digital UI-19

The UIF has stated that It is ceasing to process manual UI-19 submissions. In its place, the UIF has introduced an online equivalent called Digital UI19. The aim of this is to streamline their operations and reduce the amount of manual inputting on their side.

SimplePay users, no need to be alarmed! With the exception of foreign employees, who have to be submitted separately for TERS, if you are a part of SimplePay we enable you to generate and send  your UIF submissions from the SimplePay site. Easy, we know. This in turn means you don’t have to manually input data and can avoid the dreaded typo!

Because of this, you can read the following explanation on Digital UI19 safe in the knowledge that you don’t have to get to grips with new software. 

So… Digital UI19, what is it?

Digital UI19 provides a way for employers to fill in an online spreadsheet with the relevant information, download it and then send it to the UIF, where it will be automatically processed. To us this sounds like a lot of extra typing. You could nonetheless do this and brush up on your touch typing (yawn)…

… or you could start / continue using SimplePay, make payroll a breeze and treat yourself with all that time you’ve saved!

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, if you are not yet a client of SimplePay but would like to be, why not check out our website? Or, better yet, try out our service for free with our 30-day trial, get acquainted with our user-friendly service by reading our getting started page, or take our free online course

Keep well and stay safe.

Team SimplePay

TERS Update and September Recap

Another month has passed by meaning that it is time to reflect on September’s events, as well as see what October has to offer. September has been an eventful month, with the country entering level 1 of lockdown and so triggering a number of changes. This is a good thing, providing more freedom for businesses to reopen and recover. 

In our blog today we will be giving you updates on some of  the changes brought about by level 1 of lockdown, as well as updates on the TERS process after its recent rehaul.

TERS Update

Update 5 October: Due to a water leak, the office running TERS operations is experiencing some downtime. They expect the issue to be resolved by the end of today.

Since our last blog covering the TERS process on 15 September, the UIF has significantly updated its safeguards. The process had to be halted in order for the UIF, now headed by acting commissioner Marsha Bronkhurst, to address the findings of the auditor general. 

On 21 September, after a two week pause, the UIF restarted its newer and better constituted TERS process. A key change is better bank verification, where you can opt to use your company’s CIPC / CK number, RSA ID number or the trade name which is linked to the account. 

You should be careful to ensure that the information you enter exactly matches the bank’s records. The UIF has advised that the verification steps won’t take place till you’re next due to receive payment, meaning that unless instructed otherwise by a notification on your TERS profile, any amendments you’ve made are either still to be checked or are correct.

Applications for 16 August to 15 September

Applications for TERS benefits between 16 August and 15 September opened last Thursday (1 October 2020). Before applying you must ensure that your employees were still eligible for TERS benefits during this period, i.e. 16 August to 15 September.

For more information on the application period and eligibility requirements, you can read this Department of Employment and Labour media statement.

Duration of the TERS scheme

The COVID-19 TERS Direction from 7 September 2020 gave us some clarity on how long this support will last. In summary, based off this Direction, TERS will come to a conclusion either:

  • When South Africa is no longer under a national state of disaster (currently due to end on 15 October); or
  • When the Minister announces its conclusion on an earlier date.

Level 1 – Effect on Businesses

The key effect of level 1 is that it allows almost all normal commercial activity to resume. Below we have summarised some of the key changes that affect economic activity.

Gatherings

Provided that the safety measures are followed, gatherings are now permitted up to 50% of a venue’s capacity. This is up to a maximum of 250 people for an indoor venue, or 500 people for an outdoor venue. 

An owner or operator of a venue where gatherings are held must display a certificate of occupancy, listing the maximum number of people permitted. The certificates are provided by your local municipality, meaning that you should be able to find out how to get one from their website.

Travel

Level 1 brings extremely positive news if you operate in the hospitality and travel industries. From 1 October, international travel is permitted, both into and from South Africa for business and leisure. We hope that this will provide a boost in business after what must have been an extremely trying time.

For travel by air, this is subject to the travellers country of origin not being on the red list, in addition to other safety measures such as the traveller providing a negative test upon arrival which is less than 72 hours old.

All 18 land borders are now open, subject to safety requirements and border post limitations. All docks are now also open, but passenger liners for luxury travel are still prohibited to disembark.

We hope that the timing of this change has been a good one and that October will mark a revival in your business.

You can find more information about travel restrictions on this Government page, under Alert level 1.

Economic Activity

Providing that all the relevant health protocols, social distancing measures, occupational health and safety direction and sector-specific health protocols are met, businesses can carry out economic activity. We hope that this is a positive and meaningful change for your business, that will help speed your recovery over the coming months.

Unfortunately the return to business is not universal. The  following list of activities are still not permitted at the date of writing:

  • Night vigils
  • Night clubs.
  • The 35 land borders that remain closed.
  • Initiation practices.
  • Passenger ships for international leisure purposes.
  • Attendance of any sporting event by spectators.
  • International sports events.
  • Exclusions relating to public transport services as set out in the directions issued by the Cabinet member responsible for transport.
  • Exclusions relating to education services as set out in the directions

We hope that this information has proved useful to you. If you have any questions on how the information above relates to SimplePay, please feel free to contact us at [email protected] 

Equally, If you are not yet a client of SimplePay but would like to be, why not try out our service on the house? You can sign up for your free 30-day trial here. Get to grips with our user-friendly service by reading our getting started page, or trying our free online course. Concerned about cost? Don’t be; we’ve simplified that too – check out our pricing page. Alternatively, you can request a formal quote if you need one here.

Keep well and stay safe.

Team SimplePay