New Pay Frequency: Every 4 Weeks

We’re excited to announce the release of a new pay frequency. In addition to weekly, monthly, bi-weekly and twice a month pay frequencies, you can now also set up pay frequencies with four week cycles. There is no additional charge for the extra functionality and it is automatically available to you.

Employees on this pay frequency will have 13 regular payslips per year, calculated as 52 weeks divided by 4 weeks. As always, SimplePay has one monthly fee and doesn’t charge for the number of payslips that are generated as a result of the pay frequency.

Remember that where employees accrue leave, their accrual per period (the accrual that appears on each payslip) is calculated as Entitlement per cycle / number of pay periods per cycle. Therefore, employees on an annual leave cycle will accrue leave according to the following formula: Annual leave entitlement / 13

If you’d like to use this pay frequency, you can set it up by following the steps in this help article. If you get stuck and need further assistance, or if you have any other queries, please get in touch with our Support team.

Not a SimplePay client but looking for a payroll software provider that cares about your needs, one that listens and takes action, one that doesn’t bill you with unnecessary charges? Find out more about us on our home page or sign up for a free trial.

Team SimplePay

New Feature: Payslips Export

Being a SimplePay client means that you’re used to the benefits of a simple and efficient payroll system. But we’re always looking at ways to make your job even easier and faster. We heard your cries for a quicker way to download multiples payslips for an employee and are happy to announce that this is now available.

Our new Payslips Export report allows you to download a ZIP file with all the payslips within a specific date range for selected employees or pay points. For more information on how to generate this, head to our help article here.

This report makes the task of assisting employees with payslip requests much faster. Remember that employees also have the option to download payslips themselves using the self-service portal or app.

For any further questions, do not hesitate to contact our support team.

Not a SimplePay client? Want a payroll software provider that actually listens to their clients? Sign up for a free 30-day trial here to see just how simple payroll can be when using SimplePay.

Team SimplePay

Password Protected Payslips Are Here!

Gone are the days of employees only being able to receive printed versions of their payslips. Accessing payslips is easier than ever before with our mobile app and self-service portal, and companies have the option of attaching payslips to the emails that are sent to employees when payslips are released to self-service.

We’ve recently seen an increase in requests for password protecting the payslips that are sent via email. Although an employee’s email inbox should be protected with a secure password, we understand that problems can arise where an incorrect email address is entered for an employee, or if an employee leaves their email inbox open and unattended. We took your concerns to heart and are delighted to announce that this feature is now available.

To enable passwords for payslips:

  • Go to Employees > Self-Service > Settings > General
  • Ensure that the checkbox for Attach payslips to emails on Self-Service release is selected
  • Select the Enable password protection for attached payslips (using employee identity numbers or birthdates checkbox
  • Click Save

All payslips sent via email will now be password protected. The password used will be the employee’s identity (ID) number, or where no ID number is available, their date of birth.

Please note that the password is based on the information available at the time of the email being sent. Therefore, changes to an employee’s ID number or date of birth will only impact payslips sent via email after the change and not historic ones.

We hope that this new feature gives you peace of mind over the security of payslip information.

To learn more about emailing payslips to employees, head to our help page here.

Not a SimplePay client? Surprised to hear that payslips can be accessed via a self-service portal and a mobile app? Sign up for our free 30-day trial here and see just how simple payroll can be!

Team SimplePay

Self-Service Employee Claim Requests

We love innovating to make payroll simpler and our new self-service employee claims feature does just that.

Our employee self-service option was built to ease the administration burden that comes with payroll:

  • Employees can access historic payslips and tax certificates at any time without having to ask you to send it to them. 
  • Leave requests allow employees to request leave and upload supporting documentation (such as medical certificates), saving you the hassle of having to remember to record leave or follow up with employees for their supporting documentation.
  • Info update requests allow employees to request changes to their basic information, ensuring that you have up-to-date and accurate information for employees.

Our new feature expands self-service to allow employees to submit inputs for the following payslip items:

  • Expense claims
  • Travel allowance
  • Custom items, with the Input Type as “Once-off for specified payslips”, “Different on every payslip”, “Hourly rate * factor * hours” and “Custom rate * quantity”

Employees can enter the amounts that they wish to claim and upload supporting documentation. An approver simply needs to approve the request. It will then be added to the employee’s next draft payslip without the payroll administrator needing to capture any of these payslip amounts. In addition to saving the payroll administrator processing time, it also takes the hassle out of verifying claims, since a separate approver (such as a direct line manager) can be set up for this purpose.

Note: As this is an opt-in feature (for now), you need to request it from our support team, at no additional charge. More information on how this feature works can be found on our help page here.

Not a SimplePay client but want to use our self-service feature? Unfortunately this feature is only available to SimplePay clients. The good news is that we offer a 30 day free trial and sign up is a breeze! You can find out more and sign up for a trial here. Come and experience the joy of stress-free payroll.

Team SimplePay

New Feature: End Service Checklist

You asked us for a way to help you remember to capture the necessary payslip items associated with employee terminations, and we’ve been listening. Introducing our newest feature: the End Service Checklist.

When ending an employee’s service on the system, there will now be a pop up if the employee:

  • has a positive leave balance that you need to pay out
  • has a savings balance that you need to pay out 
  • has a loan balance that still needs to be paid

If you are capturing the termination and the employee only has the last payslip as a draft (i.e. prior payslips have been finalised), you can click on each item in the checklist to open the system item where action is needed.

More information on these topics can be found in the following help articles:

Please note: Expansion of this feature is in our pipeline. At this stage, this new checklist only works for:

  • employees terminated individually, not in bulk.
  • positive balances (i.e. if an employee’s leave balance is a negative, then it will not appear on the checklist).

We hope this new feature is everything that you imagined it would be, and more!

If you need assistance with any of these payslip items, please contact us.

Team SimplePay

New Feature: UIF, SDL and Retirement Deduction Traces

In our blog post on 5 June, we announced a new ETI trace, which shows the ETI calculation for each employee. Today, we are happy to announce that we have also created traces for the UIF, SDL and Retirement Deduction calculations.

To view these traces, go to an employee’s profile, click on More  next to Preview to  open the web view of the payslip that you are on.

Click on any of the following to open the trace for that payslip item:

  • UIF – employee (new)
  • UIF – employer (new)
  • SDL – employer* (new)
  • Retirement deduction (new)
  • Tax (existing)

When you open the UIF trace, you will then be able to click on Income Subject to UIF to view how the income used in the UIF calculation was determined.

Similarly, when you open the SDL trace, you will be able to click on Income Subject to SDL.

*Reminder: the government has provided an SDL holiday until the end of August. The SDL trace will therefore only be available for payslips after August.

We hope these new features help you to answer some of the questions that you may have on how these payslip items are calculated, so that you can more easily check your payroll and also answer questions that employees may have.

If you need any assistance with these new features, please reach out to our support team.

Team SimplePay

New Feature: Show More Payslip Info

When capturing payroll from an employee’s profile, our approach has always been to display only the payslip items that impact nett pay directly. This makes it easier to view exactly what impact (if any) the payslip item has on the salary or wage that the employee actually receives.

To view other payslip items, like statutory employer contributions or fringe benefits, you can click on the Preview link to view the employee’s payslip. We are now delighted to introduce a new feature that allows you view these other payslip items without opening the payslip. Clicking on More next to the Preview link will display all the payslip items from the payslip on the screen.

On the left hand side of the screen, you will see all the items that appear in the payslip section that are used to calculate nett pay. On the right hand side, you will see the other payslip items that do not impact nett pay directly (i.e. they are not directly added or subtracted to get the nett pay – however, they could impact the nett pay indirectly by influencing the tax calculation, which impacts nett pay).

We hope this new feature for viewing payslips faster makes payroll even simpler.

Team SimplePay

New SARS Code and System Item for Disaster Relief Funds

There are several organisations outside of government, such as the South African Future Trust (SAFT), providing COVID-19 relief funds for employers to keep paying their employees. The relief is usually offered in the form of a loan to employers and is paid directly to employees. To assist with the special tax treatment and reporting requirements for these payments (see below), SimplePay has created a new system item: COVID-19 Disaster Relief.

Tax Treatment

As outlined by the Disaster Tax Relief Bill, these payments are not included in remuneration for PAYE, SDL and UIF and therefore are not subject to tax. Although these payments are not included in remuneration for PAYE, SDL and UIF, they are included in remuneration for the purposes of calculating ETI.

Reporting on Tax Certificates

SARS has created a new tax code, 3724, for reporting these payments on IRP5s/IT3(a)s. This is outlined on the SARS website here.

Using the COVID-19 Disaster Relief System Item

To make use of the new system item created by SimplePay:

  1. Go to an employee’s profile
  2. Click on Add next to Payslip Inputs
  3. Under Other, select COVID-19 Disaster Relief
  4. Enter the Amount of the relief paid to the employee
  5. Click Save

You will notice that the payment is listed on the payslip as a Benefit and does not impact the Nett pay payable to employees. This is because the relief payments are made directly to employees by the organisation. The system item is simply used for satisfying the tax and reporting requirements and not to facilitate payments.

These details are also outlined in our help page here.

Should you need further assistance, please contact our support team.

Team SimplePay

New Feature: Managing End of Service in Bulk

To ease the payroll burden on employers and payroll administrators during the COVID-19 pandemic, we have introduced a new Employee Actions section to our Bulk Actions page to allow users to do the following for their employees in bulk:

  • End Service
  • Reinstate
  • Undo End of Service

This new bulk functionality allows you to manage multiple employees’ services in one place on SimplePay. This means that whether you are putting your employees on Reduced Working Time due to COVID-19, or you are reinstating them when business has returned to normal, you will be able to do this easily and for all your employees at once!

To learn more about how this functionality works, head over to our help page here.

For larger companies we recommend limiting this bulk functionality to batches of 50 employees to ensure smoother results.

If you have any questions, please contact our support team.

Team SimplePay

Automatic Logout Feature

We are happy to announce a new security feature as part of our ongoing commitment to protecting your data and helping you stay safe online. We already have the highest of security standards in place, and last year we introduced an optional 2-factor authentication feature to prevent access to your account if someone has your password. Now, our optional timeout feature allows you to choose how long the system can be left idle for before automatically logging you out of SimplePay.

With this new feature, if you forget to log out of SimplePay, the next person that uses that computer or electronic device will not have access to your account. This is especially beneficial to you if you share computers in the workplace, if you work on public computers or if you are concerned that someone will use your electronic device when you leave it unattended.

To access this feature:

  • Go to the Profile icon and select User Profile
  • Click on Lock screen after timeout
  • Select a timeout option:
    • If you select ‘Disabled’, you will not be logged out of the system, no matter how long a page has been left idle for.
    • If you select a time from the menu (e.g. ‘1 hour’), it means that the system will log you out if there has been inactivity for the time specified.
  • Click Save

Just another way that SimplePay is helping you take care of your sensitive employee data.

Team SimplePay