Requesting Income Tax Numbers from Job Seekers

SARS have requested that employers amend their hiring practices as they do not require employees to have an income tax number before starting a new job.

SARS would like to encourage all employers to use online platforms to obtain income tax numbers. It will save employees and job seekers unnecessary time at branches, ultimately allowing you to hire faster and/or get new employees working productively sooner. It will also eliminate the administrative burden of having to follow up with new employees for tax numbers and avoid delays from being given the incorrect tax number.

If you’re a SimplePay user, you can obtain the tax numbers when doing bi-annual filing with our [email protected] export file. If you need more information about how easy bi-annual filing is with SimplePay, head over to the Filing and Processes section of our help site here. Importing the file from our system into [email protected] will automatically create employees on the [email protected] system if they are new employees. Then, use the ITREG function to obtain tax numbers for employees. This is explained in a clear step-by-step guide (with screenshots) in section 5 (page 105) here.

If you need further information or assistance with this process, be sure to be in touch with our support team who are happy to help.

Team SimplePay

4 Replies to “Requesting Income Tax Numbers from Job Seekers”

  1. Good day

    I am new with your payrol

    One of your consultant suggest that I do take on balances to start using your Payroll. Can this take on balance be used for the bi -annual? I am not sure how to work with this?

    Please assist

    Regards
    Annemarie

    1. Hi Annamarie. My sincerest apologies for the very late response. Our blog receives an enormous amount of spam and unfortunately your comment got caught up in it. I hope you managed to get sorted. If not, please contact our support team via email or telephonically and they will be happy to walk you through take-on balances.

  2. THIS IS NOT AS SIMPLE AS IT SEEMS….YOU CAN ONLY DO THE
    ITREG WHEN THE BI-ANNUAL RECON IS DONE OR THE FINAL
    YR END RECON…..THE I.TAX NUMBER IS NEEDED WHEN THE
    EMPLOYEE STARTS WORK..??? PAYROLLCAN NOT BE LOADED WITHOUT AN I/TAX NO…. SO UNLESS YOU GO INTO SARS EASYFILE AT START OF EMPLOYMENT AND ADD THE NEW EMPLOYEE MANUALLY AND THEN TRY ITREG..ALSO IF THE EMPLOYEE HAS ALREADY BEEN SUPPPLIEDTHEN ITREG DOES NOT WORK IT IS THEN VERY DIFFICULT TO OBTAIN THE I/TAX NUMBER FROM THE NEW STAFF MEMBER AS MORE THAN OFTEN THE I/TAX NUMBER IS NOT KNOWN BY THE EMPLOYEE…..SO REALLY THE ABOVE MEMO FROM SARS DOES NOT WORK ..!!

    1. Thank you for your feedback Maureen. SARS appears to be struggling with the large volumes of visitors to their branches and issued the memo to discourage employers from sending employees to branches. However, as you have mentioned, obtaining the income tax number electronically may not always be a practical or viable solution.

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