The following information has been extracted from the TERS FAQ issued by government:
Clients are advised to first email the UIF with a request for refund before making a bank transfer. Clients should email the following documents/information to [email protected], making them aware of the transfer.
- Bank statement
- UIF reference number
- Payment breakdown report
The UIF team will review the information and provide feedback as to the way forward. Should you require banking details for the transfer, please contact the call centre.