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The Calculated ETI amounts show as Unclaimed on the EMP501. How can I fix this?

When entering ETI amounts via Take-On totals, ensure that they are correctly captured by doing the following: 

  • Go to Employees > Select the employee > Edit Info > Take-On Balances.
  • Click Edit Balances.
  • Scroll to the bottom of the page to locate the ETI section.
  • Under ETI, complete the fields for each month ETI was claimed.
  • Click Save.

Refer to the Tax Take-On Balances page for more information.