COVID-19 > COVID-19 TERS CSV Export

Employers are able to apply to the UIF for financial assistance through the COVID-19 Temporary Employer / Employee Relief Scheme (TERS) and claim benefits. To do this, you can make use of an online application method on the Department of Employment and Labour website.

One of the requirements in the online application is to upload a CSV file of employer and employee information.

To complete the form and download the CSV on SimplePay, go to Employees > Bulk Actions. Then click on Temporary Employer / Employee Relief Scheme CSV under COVID-19 Exports.

You will note that we have pre-populated as much information as possible to speed up the process; however some manual inputs are still required. Most pre-populated inputs can also be edited if necessary. Please see the below table for details:

Note: Payments to employers was the recommended option for the “Preferred Payment Medium” field for April TERS applications. From May onwards, the Department has indicated that the option to pay employers, Bargaining Councils or Industry Associations is still available, but they have advised to select paying directly into employees’ accounts to fast track payments to employees.

Ensure that you carefully complete all sections of this form, as the file will be rejected if there are blank fields. Any incomplete or incorrect sections will disrupt the UIF’s automated process, resulting in considerable delay

Please note that there is currently no validation process in place. It is important to verify all information is correct in both accuracy and format.

Once everything has been completed correctly, you can download the CSV File.

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