Accounting > Frequently Asked Questions > Why has my employee’s information been posted to the wrong account?

Sometimes it may seem that an employee’s information is not posted to the correct account. This usually occurs when you are using accounting splits. To resolve this, check the following:

  • Have pay points been added to the accounting splits and does the employee have the correct pay point assigned?
  • Does the accounting split have individual employees added and was the missing employee added to the accounting split?
You are using the help system of SimplePay, a payroll system that simplifies the payroll process. Designed just for South Africa, it's a fully online solution. Read more.